Frequently Asked Questions


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What happens if I forget my password?
If you forget your password, please click on the 'Forgot your Password?' link of the front of the directory or on the sponsor login page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the 'Manage Account' section, where the password can be updated.
Am I required to have an account to add items to the site?
Yes. In order to add any item, including Free items, to the directory you must have an account.
How can I sign up for an account?
To sign up as a sponsor go to the 'Advertise With Us' link at top menu, select an item and level and click in 'SIGN UP' button. Fill out all fields, write down your username and password for future reference, choose the best payment gateway for you and follow the steps to finish the process. To sign up as a visitor go to 'CREATE YOUR PROFILE' at top of site, fill out all fields and click in 'SUBMIT'.
What determines which listings appear as Featured Listings on the Home Page and main Listings page?
Only Listings from levels with detail view enabled appear as Featured Listings, and they are then randomly rotated.
Why am I receiving an 'Account Locked' message?
If you attempt to access your account and type in an incorrect password 5 times the account will lock for 1 hour. This is for security reasons.
I don't have a credit card, can I pay cash ?
To pay cash, click in "Print Invoice …" Button on Payment Method. Go to your local Money Transfer shops like Western Union, MoneyGram and MoneyTrans. Make Payment to James Ololo, Brussels, Belgium. Then send payment details to or text message (SMS) to +32485039982. For customers in Kenya, we accept M'Pesa on 0707 639 411
Can I pay yearly?
Yes you can and you’ll get a better rate too! We offer Listings, Classifieds and Event features on yearly plans and throw in a 20% discount to reward your commitment with us.
Can I cancel any time?
No problems at all. You can upgrade or downgrade or stop recurring payments at any time and we’ll get your account suspended lickety split.
Can I chose locations I want to feature my advertising?
Yes, absolutely. Yellos is a location-specific advertising platform and you can choose the country, state-region and city or town you want your banners and listings to show. You also choose relevant categories for increased click-throughs.
I have a website, I have Facebook and other social media pages, why do I need Yellos ?
Unlike other directories, Yellos is not only an online mall but its the place you integrate everything else you need that your own website or Facebook page cannot do in once. Take an example of Free SMS, Free click to call (your customers call you for free) and many other features, you can easily integrate your online shop widgets and "Buy Now" buttons that will help you sell online. Besides, you can have all your events, shopping coupons and classified ads on one page.